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Ten Things I Learned After Three Years Running a SaaS

Lessons from the trenches — pricing mistakes, churn surprises, support nightmares, and the one change that doubled our MRR.

James Okafor

James Okafor

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2 min · 341 words · 7,734
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James Okafor

Written by

James Okafor

Engineering manager, startup advisor, and occasional writer on leadership, SaaS, and distributed teams.

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2 Comments

C
Carol Singh 1 month ago

Small correction: in the third code block, you're missing a semicolon on line 4. Otherwise great post!

N
Nina Patel 1 month ago

Thanks for writing this. I tried implementing this last week and ran into a few issues — would love a follow-up post on edge cases.

A
Anonymous 1 month ago

Thanks so much! Really glad it was useful.

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